Netflix Model Of Cloud Streaming

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How is the Biggest Video-On-Demand Streaming company running seamlessly?

In 1998, about a year after Netflix’s founding, the company grew by starting in the DVD by mail business. In 2007, Netflix expanded its business with the introduction of streaming media, while retaining the DVD and Blu-ray rental service. The company expanded internationally, with streaming made available to Canada in 2010 and continued growing its streaming service from there; by January 2016, Netflix services operated in over 190 countries. Netflix entered the content-production industry in 2013, debuting its first series, House of Cards. It has greatly expanded the production of both film and television series since then, offering “Netflix Original” content through its online library of films and television. Netflix released an estimated 126 original series or films in 2016, more than any other network or cable channel.

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Case Study : Helpdesk Support Implementation

Over the past 14 years, SupportPRO has been working with numerous web hosting companies to provide a seamless ticket support experience for their customers.  The companies range from startups to major players in the web hosting industry. Since the beginning, the essence of the SupportPRO business model has been to help web hosting companies provide white-labelled support, serving as a central pillar in their day-to-day operations and customer interaction.

In this case-study, we are not talking about just one company specifically, but about numerous companies and how they were able to strike the right cord with our Helpdesk Plan to bring about a huge difference in their business.

Download the Case Study here  to read about how SupportPRO has matured its process over the years to bring a value-driven support ideology.

At SupportPRO, we believe in delivering value-based services that are measured on their return on investment to our customers. Our Helpdesk plans are a direct example to showcase the amount of value that can be given to our customers through the correct implementation of an offshore solution.

If you want to try out our Helpdesk Support, just drop in a mail to sales@supportpro.com and go for our 14 days Free Trial.

Case Study : Dedicated Team Implementation

SupportPRO recently helped a popular web hosting company to enhance its technical support efforts by providing round-the-clock support to all customer tickets and incoming chats. The web hosting company offers web hosting infrastructure, VPS and Cloud Based Hosting for Businesses and Individuals.  They currently serve more than 100,000 international customers. Launched in 2001, and now one of the largest web hosting companies in the world, they needed assistance to meet their growing need of quality technical support. SupportPRO stepped in to provide that support and has helped to not only improve the quality of their pre-sales and support service, but to also increase efficiency of their business operations.

The Case Study gives an in-depth analysis of how a Dedicated Team is implemented.

Download the Case Study here to learn more on how we got the Web Hosting Company to scale better.

At SupportPRO, we believe in delivering value based services and our Dedicated Team Support gives us the right platform to showcase the same.

If you are looking to have a Dedicated Team to get your business process more streamlined and value-based , just drop in a mail to sales@supportpro.com .