Nobody takes support and customer care more seriously than SupportPRO We provide support 24 hours a day, 7 days a week, 365 days a year. What's more, Heroic Support technicians are dedicated to taking ownership of your issue, no matter what is causing it, and getting to the root of the problem often in 30 minutes, or less.
The Server Administration Plan is a proactive service which we provide for Companies & Individuals who want their servers to be running round-the-clock and always have a peace of mind because whenever a downtime is detected our engineers would right away take necessary steps to bring it online.
If all efforts goes down in vain we would ourselves contact the data-centre and request a reboot.
Now this is done all before the company or the individual contacts us reporting the downtime.