We know you have many alternatives when it comes to offering technical support to your client base. So why would you want to select SupportPRO as your partner?
SupportPRO is fully dedicated to provide the best value for your money when it comes to transparent web hosting support. You have dedicated, trained support engineers at your service round the clock, without any additional overhead associated with keeping such a team. Our engineers are well versed in the hosting business and its ever changing technical and business practices. You will receive the full cost advantages of having your team located in a country with very low cost of living. At the same time you are working with a US based company. This enables better communication with you.
SupportPRO server administrators are highly trained and are ready to meet the needs of even the most demanding hosting companies. Most of our administrators are Red Hat certified or Microsoft certified. Here is a non-exhaustive list of our expertise. If you do not see something in this list, please contact the sales team to confirm.
|Operating Systems||Control Panels||Helpdesk / Livechat Software||Cloud & Virtualization|
|Red Hat Fedora Linux||cPanel & WHM||Kayako||AWS|
|CentOS Linux||Plesk / Parellels||Cerberusweb||Rackspace|
|Windows 2000||Servers w/o control panels||Any web based chat|
|Windows 2003||Any hosted helpdesk|