Among the early benefits of artificial intelligence systems, machine learning and natural language processing have the potential to transform customer service processes that are too often frustrating for customers and expensive for web hosts and service providers. A number of tools are currently available to enable companies to overhaul their interactions with customers contacting them for help by telephone or over the internet. Customer service or sales call often require that customers listen to menus of options and provide information–sometimes more than once–before a company representative even begin helping them. …
Noyal S
Google Cloud lets you get your business off the ground and sprinting. While it’s a good thing that businesses are getting more access to cloud resources, there is also a downside: companies can leverage these resources for the wrong reasons. In other words, if you don’t know what you’re doing with the Google Cloud, it could potentially come back to bite you. This is where services like SupportPro’s Google Cloud Support Services come in handy. If you lack experience with cloud services or have no idea how to get started, …
Squid Proxy is a caching proxy for the Web supporting HTTP, HTTPS, FTP, and more. Squid has a variety of uses and advantages such as speeding up web browsing for the end user, reduces bandwidth and improves response times by caching and reusing frequently-requested web pages. It also can work as web filtering and can control the browsing traffic. Squid is based on the Harvest Cache Daemon developed in the early 1990’s. It was one of two forks from the codebase after the Harvest project ran to completion. In this …
Creating a website isn’t as challenging as it used to be. People have easy access to domain names, reliable hosting, and robust website builders with which they can create top-quality websites in a matter of hours. These have led to an exponential increase in the number of websites online. According to Siteefy, around 252,000 new websites are made each day globally. That’s about 500 new websites created by the time you finish reading this article. A crazy number, for sure! Web hosting is one thing that all these websites need- …
CloudFest 2022: SupportPRO Joins The World’s Largest Cloud and Hosting event
One of the world’s largest internet infrastructure events- CloudFest 2022 is now live at Europa-Park, Germany. The event had an extended three-year hiatus due to the COVID-19 Pandemic but is now back with renewed vigor. For the next three days (till 24 March 2022), CloudFest 2022 will host the brightest minds from the Cloud and Hosting industries. About 7000 business professionals are expected to visit the event to learn, share knowledge, and forge partnerships. CloudFest 2022 has brought on board some of the biggest names in the computing industry, including …