Category:

AWS

Monitoring and Alerting for SSM Agent Health

How to Monitor and Alert SSM Agent Health with AWS Config, EventBridge, and Lambda

by Ardra Shaji May 8, 2026

Managing EC2 instances at scale requires ensuring that all instances are properly configured and connected to AWS Systems Manager (SSM). Issues like missing or non-responsive SSM Agents and unmanaged instances can create operational gaps and disrupt automation. To solve this, we can use AWS Config, Amazon EventBridge, and AWS Lambda to build a monitoring and alerting system that continuously checks compliance, detects SSM Agent health issues in real time, and triggers alerts or remediation – improving visibility, security, and control across your AWS environment. A. Checking EC2 Instances for SSM …

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AWS VPC Design Patterns for Building Low-Latency, High-Performance Architectures

by Ardra Shaji April 16, 2026

written by Ardra Shaji

When building modern applications in the cloud, performance depends on more than powerful compute instances or scalable databases. The real foundation of speed, scalability, and reliability lies in network architecture. Within Amazon Web Services, the Amazon Virtual Private Cloud (VPC) plays a critical role in determining how efficiently workloads communicate and how quickly applications respond to users. For latency-sensitive workloads such as real-time analytics, financial platforms, online gaming, streaming applications, and microservices ecosystems, proper VPC design directly impacts user experience and operational efficiency. A thoughtfully structured VPC reduces bottlenecks, optimizes …

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AWS AWS Support

How to Troubleshoot AWS Load Balancer Issues: Timeouts, 5XX Errors, and Health Checks

by SupportPRO Admin January 14, 2026

written by SupportPRO Admin

It’s easy to forget about the load balancer when everything is going well on AWS. But you know how important it is as soon as you start to see wrong responses, weird typos, or health checks that don’t work. A misconfigured health check or a backend server that couldn’t keep up has stopped projects in their tracks. In this post, I’ll walk through AWS Load Balancer troubleshooting, covering common issues with AWS Elastic Load Balancers (ELB, ALB, and NLB), what typically causes them, and proven ways to fix them. 1. …

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AWS Cloud Managed Service Cloudflare

How to Optimize Cloud-Hosted Websites with CDN and Caching – Step-by-Step Guide

by SupportPRO Admin November 18, 2025

written by SupportPRO Admin

While using the web in today’s life, the users expect their pages to load quickly and specifically on mobile & across the globe all over the world. The websites that are hosted in the cloud, and combined with CDN, with smart caching strategies is the most effective path to reduce the latency issues, to reduce the server load and that helps to deliver a faster user experience.

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AWS General Topics

How to Configure a Cloud Mail Server with Postfix/Dovecot) with SSL on AWS

by SupportPRO Admin October 29, 2025

written by SupportPRO Admin

I’ve always been fascinated by how email actually works. You type a message, hit send, and a few seconds later, it shows up somewhere else in the world. There’s a lot happening behind that one click. A while back, I decided to try running my own email server instead of depending on Gmail or Outlook. It wasn’t just about curiosity but also about control. I wanted my data to stay on servers I manage, not in someone else’s giant datacenter. In this post, I’ll walk through how I got Postfix …

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AWS AWS Support aws support services

Common AWS SDK & Library Vulnerabilities – How to Stay Secure

by SupportPRO Admin September 22, 2025

written by SupportPRO Admin

Cloud infrastructure has become the backbone of modern applications, and Amazon Web Services (AWS) sits at the center of that ecosystem. From startups to enterprise environments, teams rely heavily on AWS SDKs to build, automate, and scale applications. Whether you’re using: These libraries simplify interaction with services like S3, EC2, DynamoDB, and more. But here’s the reality: AWS libraries are still code.And like any codebase, they can introduce vulnerabilities, misconfigurations, and dependency risks if not managed properly. This guide breaks down common AWS SDK security risks and practical steps to …

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AWS aws managed service provider Cloud Support Services DevOps

Autoscaling in Kubernetes: Everything You Need to Know About Karpenter & CA

by SupportPRO Admin September 19, 2025

written by SupportPRO Admin

You launch your shiny new app on Kubernetes. Everything’s humming along nicely, users are happy, and you start to relax. Then out of nowhere, traffic spikes. Pages crawl, users complain, requests start failing. Panic mode: you scramble to add more servers. The storm passes, your app recovers, and now you’re stuck paying for all those extra machines that barely do anything once traffic calms down. If that story feels a little too familiar, welcome to the age-old cloud problem: Overprovision, and you burn money.Underprovision, and your users pay the price. …

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AWS Cloud GCP

Comparing AWS, Google Cloud, and Azure: Which is Right for Your Business

by Ashila Antony July 28, 2025

written by Ashila Antony

If you have been using cloud services, you must be familiar with Amazon Web Services, Google Cloud, and Azure, the three most prominent players in the cloud computing industry. Although you can adopt a multi-cloud strategy and work with all three, most entrepreneurs want to stick to a single cloud service provider. Each option we’ve discussed in this post is popular for its exceptional services. We’ll compare them on the basis of services, cloud infrastructure, perks, pricing, and other parameters to help you make an informed decision. Understanding Cloud Computing …

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AWS AWS Support

Remote Backup Destinations – Configuring remote storage options like AWS S3, Google Drive, or FTP.

by Ashila Antony July 16, 2025

written by Ashila Antony

Configuring remote backup destinations in JetBackup is a great way to ensure that your backups are stored offsite, providing an extra layer of redundancy and protection. Below are the general steps for configuring remote storage options like AWS S3, Google Drive, and FTP. 1. AWS S3 Configuration Steps: Additionally, JetBackup offers the ability to add a Custom Vendor. If the S3 Provider is not visible when choosing a vendor, please be aware that you can add your S3-compatible destination as a Custom Vendor. Please be aware that in order to …

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5 Proven Cost-Optimization Tactics for AWS & GCP

AWS Cloud GCP

Spend Less on Cloud: 5 Tactics That Actually Work

by Ashila Antony June 30, 2025

written by Ashila Antony

These days, nearly every business relies on AWS or Google Cloud to power its operations. But here’s the problem: the cloud bills keep climbing higher each month, sometimes with no clear explanation. The convenience of spinning up resources with a few clicks comes with a hidden tradeoff of financial sprawl that creeps up until it becomes a budgetary crisis. Why This Happens: Getting Started with Cloud Cost Savings Before cutting down your cloud expenses, you need to understand what you’re actually paying for. Both AWS Management and GCP Support have …

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