When configuring the mail server it is common to encounter the following error: Mail server {name} is not an IMAP4 mail server The following guide will provide a step-by-step solution to fix this issue effectively: What are the causes of the error? This error usually means something is wrong with the configuration or connection settings.Following are the most common reasons for it: 1] IMAP Service is not running or in an active state: The IMAP service on the server might not be running 2] Incorrect Port Settings: Email clients need …

Email is the backbone of modern communication, and when it doesn’t work as expected, it can disrupt productivity and operations. SmarterMail, a popular email server solution, is designed for reliability and performance, but like any system, it’s not immune to issues. If you’re dealing with delayed, failed, or undelivered emails, this guide will help you pinpoint and resolve the problem efficiently. 1. Understanding the Problem Email delivery issues can generally be classified into three categories: Each issue requires a different troubleshooting approach, so identifying the exact problem is critical. 2. …

XenServer is a virtualization platform that provides performance for virtualized server and client operating systems, delivering near-bare metal server performance. On a single host computer, the Xen hypervisor safely runs several virtual computers. Every virtual machine has its guest operating system with almost native performance and operates in its own domain. On top of the hypervisor, a principal management domain known as dom0 also operates as a guest. Upgrading the disk of a Xen virtual machine (VM) requires several essential steps, such as expanding the disk, resizing the filesystem, and …

WordPress offers a powerful and versatile platform, but even the best tools occasionally encounter issues. One such common issue arises during the import process when users see the following error: Error: “The import process has timed out, but already imported steps have been saved. Click ‘continue,’ and the importer will attempt to complete the remaining steps of the import process.“ This error typically occurs when importing large amounts of data, such as posts, pages, or media files, and the import process exceeds the server’s execution time limit. In this blog, …

SupportPro is proud to participate with the upcoming MSP Global 2024 digital event, taking place on October 9th and 10th at the PortAventura Theme Park in Barcelona, Spain.MSP Global, known for being a vendor-neutral hub produced by the creators of CloudFest, offers unparalleled opportunities for networking, knowledge sharing, and business growth. This event brings together top decision-makers from the service provider, digital services reseller, and independent software vendor industries. For SupportPro, it’s a valuable opportunity to connect with industry leaders, explore emerging trends, and build meaningful partnerships that align with …

Companies increasingly rely on cloud computing to store and manage their data in today’s digital environment. Microsoft Azure, the leading cloud platform, offers businesses a wide range of services, but what happens when technical issues arise? That’s where Azure’s 24/7 technical support comes into play. This blog will explore how this Azure support system works and why it is essential for Azure businesses. With 24/7 technical support, businesses can rest easy knowing they have a dedicated team of experts available around the clock to resolve issues that arise in their …