{"id":285,"date":"2010-05-31T01:00:00","date_gmt":"2010-05-31T07:00:00","guid":{"rendered":"http:\/\/blog.supportpro.com\/2010\/05\/why-do-we-get-a-ssl-error-certificate-not-trusted\/"},"modified":"2018-10-04T06:54:44","modified_gmt":"2018-10-04T12:54:44","slug":"why-do-we-get-a-ssl-error-certificate-not-trusted","status":"publish","type":"post","link":"https:\/\/www.supportpro.com\/blog\/why-do-we-get-a-ssl-error-certificate-not-trusted\/","title":{"rendered":"Why do we get a &ldquo;SSL Error &ndash; Certificate Not Trusted&rdquo; ?"},"content":{"rendered":"<p>Have you ever wondered while you\u00a0 access a website through a secure connection , you happen to get a\u00a0 warning\u00a0 message that the certificate is not issued by a trusted authority.<\/p>\n<p>In most cases , the\u00a0 exact warning message\u00a0 that you will get depends on your browser as follows:<\/p>\n<p>I E \u00a0 The security certificate presented by this website was not issued by a trusted certificate authority.!<\/p>\n<p>Firefox The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)<\/p>\n<p><!--more--><\/p>\n<p>Chrome The sites security certificate is not trusted!<\/p>\n<p>Safari Authentication failed because the server certificate is not trusted.!<\/p>\n<p>If you get any one of the above warnings, this means that your browser does not trust the SSL certificate. This is because it is not signed by a company that the browser recognizes as a trusted one.<\/p>\n<p>Here in this case the above two most common reasons for this warning are as shown below:<\/p>\n<p>a The website will be using a private SSL certificate, but it is missing a CA (Certificate Authority) certificate.<\/p>\n<p>The solution in this case will be to purchase a private SSL Certificate which is issued for the specific domain or website by a trusted authority.<\/p>\n<p>b The website will be using a self-signed or a free SSL Certificate.<\/p>\n<p>The solution here, will be to get the SSL certificate reinstalled with the correct CA bundle. The CA bundle is actually provided by the SSL vendor and should be included in the private SSL package.<\/p>\n<p>If you require help, co<a href=\"https:\/\/www.supportpro.com\/requestquote.php\">ntact SupportPRO Server Admin<\/a><\/p>\n<p style=\"text-align: center;\"><!--HubSpot Call-to-Action Code --><span id=\"hs-cta-wrapper-9d590242-d641-4383-94b4-8cfd62f0af6b\" class=\"hs-cta-wrapper\"><span id=\"hs-cta-9d590242-d641-4383-94b4-8cfd62f0af6b\" class=\"hs-cta-node hs-cta-9d590242-d641-4383-94b4-8cfd62f0af6b\"><!-- [if lte IE 8]><\/p>\n\n\n\n\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/2725694\/9d590242-d641-4383-94b4-8cfd62f0af6b\"><img decoding=\"async\" id=\"hs-cta-img-9d590242-d641-4383-94b4-8cfd62f0af6b\" class=\"hs-cta-img\" style=\"border-width: 0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/2725694\/9d590242-d641-4383-94b4-8cfd62f0af6b.png\" alt=\"Server not running properly? Get A FREE Server Checkup By Expert Server Admins - $125 Value\" \/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(2725694, '9d590242-d641-4383-94b4-8cfd62f0af6b', {}); <\/script><\/span><!-- end HubSpot Call-to-Action Code --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have you ever wondered while you\u00a0 access a website through a secure connection , you happen to get a\u00a0 warning\u00a0 message that the certificate is not issued by a trusted&hellip;<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[3],"tags":[],"class_list":["post-285","post","type-post","status-publish","format-standard","hentry","category-technical-articles"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.supportpro.com\/blog\/wp-json\/wp\/v2\/posts\/285","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.supportpro.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.supportpro.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.supportpro.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.supportpro.com\/blog\/wp-json\/wp\/v2\/comments?post=285"}],"version-history":[{"count":4,"href":"https:\/\/www.supportpro.com\/blog\/wp-json\/wp\/v2\/posts\/285\/revisions"}],"predecessor-version":[{"id":3432,"href":"https:\/\/www.supportpro.com\/blog\/wp-json\/wp\/v2\/posts\/285\/revisions\/3432"}],"wp:attachment":[{"href":"https:\/\/www.supportpro.com\/blog\/wp-json\/wp\/v2\/media?parent=285"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.supportpro.com\/blog\/wp-json\/wp\/v2\/categories?post=285"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.supportpro.com\/blog\/wp-json\/wp\/v2\/tags?post=285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}