Hire a team of Systems Engineers who take care of your technical support requirements around the clock. The SupportPRO advantage comes in handy for your business operations; our 13 years in industry exposure show us how and where to give the utmost priority.
We have an in-house knowledgebase which helps techs to have a better turn-around and resolution time.
The team we would provide you has a combined experience of more than 30 years, which is a criterion we set while choosing a dedicated team for you.
Your dedicated team can contact your customers and your other staff through any channels you suggest including email, chat, slack, telephone, and video chat. They can also set up a VPN with your network if required. In short, our staff is your staff.
Why you should choose to go with this plan:

• Ability to build your team
• Your business privacy is maintained under our Service Level Agreement as well as the Non-Disclosure Agreement
• You have a single point of contact for every action taken
• All advanced administration works handled efficiently
• All our techs and engineers are RHCE certified
• White labeled support
• Support is present around the clock
• Unlimited live chat support
• We would add a back-up technician during peak hours if required
• Unlimited helpdesk support
• Optional telephone support
• Option to add pre-sales support
• Train the techs under your business acumen for a customized experience for your customers