Hire a team of Systems Engineers who take care of your technical support
requirements around the clock. The SupportPRO advantage comes in handy for
your business operations; our 13 years in industry exposure show us how and
where to give the utmost priority.
We have an in-house knowledgebase which helps techs to have a better turn-around
and resolution time.
The team we would provide you has a combined experience of
more than 30 years, which is a criterion we set while choosing a dedicated team for you.
Your dedicated team can contact your customers and your other staff through any
channels you suggest including email, chat, slack, telephone, and video chat. They can
also set up a VPN with your network if required. In short, our staff is your staff.
Why you should choose to go with this plan:
- Ability to build your team
- Your business privacy is maintained under our Service Level Agreement
as well as the Non-Disclosure Agreement
- You have a single point of contact for every action taken
- All advanced administration works handled efficiently
- All our techs and engineers are RHCE certified
- White labeled support
- Support is present around the clock
- Unlimited live chat support
- We would add a back-up technician during peak hours if required
- Unlimited helpdesk support
- Optional telephone support
- Option to add pre-sales support
- Train the techs under your business acumen for a customized experience
for your customers