If you are an e-commerce business, chances are your customers, and potential customers require sales and customer support around the clock, so you need to provide customer support and pre-sales support around the clock. We can help you to maintain a 24/7 support team. We offer support plans based on your business requirements.

Dedicated Support Technician: We can provide a team to cover your tech support, pre-sales, and billing questions from your clients. The sales team can be available for eight to 24 hours a day. The dedicated technician will be working exclusively for you, so that they will be familiar with your services, systems, and clients. You can check with your team anytime. Your dedicated team can interface with your clients through email, helpdesk, instant messengers, and live chat. The cost of a 24/7 dedicated team is $3,600 per month for four agents. A single support engineer can be hired starting from $950 per month for any shift.

Web Development: Our web programmers can create a product based on your requirements. This could be developing a software product from scratch or adding features to an existing product.

Server Management: SupportPRO will monitor and manage your Linux and Windows servers so that they are always secure, optimal, and up-to-date.

Custom Plans: Have something else in mind? We can create a service plan that meets your requirements. Let us know what we can do to make your business a success.

  • Friendly atmosphere for easy interaction for both parties
  • Cheaper than maintaining an in-house tech support team
  • The support team is trained on your line of business, systems, and processes
  • Intellectual Property protection assured
  • Flexible timing like 4 hours, 8 hours, 12 hours, and 24 hours
  • Available 24/7

Are You Looking For A Custom Plan?
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