If you are an e-commerce business, chances are your customers, and potential
customers require sales and customer support around the clock, so you need to
provide customer support and pre-sales support around the clock. We can help
you to maintain a 24/7 support team. We offer support plans based on your
business requirements.
Dedicated Support Technician: We can provide a team to cover your tech
support, pre-sales, and billing questions from your clients. The sales team can be
available for eight to 24 hours a day. The dedicated technician will be working
exclusively for you, so that they will be familiar with your services, systems, and
clients. You can check with your team anytime. Your dedicated team can
interface with your clients through email, helpdesk, instant messengers, and live
chat. The cost of a 24/7 dedicated team is $3,600 per month for four agents. A
single support engineer can be hired starting from $950 per month for any shift.
Web Development: Our web programmers can create a product based on your
requirements. This could be developing a software product from scratch or
adding features to an existing product.
Server Management: SupportPRO will monitor and manage your Linux and
Windows servers so that they are always secure, optimal, and up-to-date.
Custom Plans: Have something else in mind? We can create a service plan that
meets your requirements. Let us know what we can do to make your business a
success.