This is perfect for you if you have a small hosting operation with a low number of technical support queries from your clients. It also works nicely if you just want to take some time off from your routine of technical support. We will take care of your hosting clients when you are not available.
Plan Features:

• Support for any number of servers
• Support for any number of domains
• 24 hours a day, seven days a week support
• 30 minutes average response time
• 1-hour average resolution time
• Support for pre-sales issues
• Rebooting by contacting the data center
• Monthly ticket usage reports