This is perfect for you if you have small hosting operations with low number of technical support queries from your clients. It also works perfect if you just want to take some time off from your routine of technical support. We will take care of your hosting clients when you are gone.
- Pre-sales Support
- Ticket-routing service
- Support for any number of servers
- Support for any number of domains
- 24 hours, 7 days a week support.
- 30 minutes average response
- hour average resolution
- Support for pre-sales issues
- Rebooting by contacting D.C.
- Monthly ticket usage reports