SupportPRO offers you flexible white label Ticket and Chat Service for different price ranges with our certified engineers. We provide Level 1, Level 2 and Level 3 tech support for your customer 24/7, around the globe. All our engineers are RHCE and cPanel certified with skill sets on all web hosting control panels, new cloud platforms, and Windows technologies.
We offer a wide variation of custom plans with dedicated staff. We offer plans based on the nature of operations, type of servers (managed/unmanaged servers) and various other parameters. Wide options of support are arranged with flexible timing likes 4 hours, 8 hours, 12 hours, and 24 hours. Our plans are cheaper than maintaining an in-house tech support team.
An RHCE and cPanel certified engineer will be working five days a week, eight hours a day for your customers. A dedicated tech will be available for L1, L2 and L3 support based on your technical skill set requirement. One of our Quality Analysts will review performance every week. You will get a direct channel to communicate with your tech through email, chat, or phone.View Plans
A scaled-down version of the Dedicated Staff plan in which staff will be shared between two clients generating higher efficiency for a lower price. A part-time engineer will work five days in a week, four hours a day for your customers.View Plans
Hire a team of Systems Engineers, who would take care of your technical support requirements around the clock. The SupportPRO advantage comes in handy for your business operations; our 13 years in industry exposure show us how and where to give the utmost priority. You can directly communicate, train your team as per your requirements, and lead the team with a team lead. A quality analyst will help you to review the work weekly.View Plans
Our certified engineers deliver a wide spectrum of services that range from 24/7 server monitoring and maintenance to end-customer tech support and on-demand server administration. They are dedicated to working for your company day, night, or custom coverage. Our experts function as your staff. We take care of your servers and support your customers over help desk, live chat, and social media 24/7/365.
A much more economical plan for web hosting clients. A 24/7 team will be working for your customers’ tickets along with other clients. SupportPRO provides you the flexibility to choose the plan based on your monthly ticket count and budget capacity.View Plans
An add-on plan which offers 24/7 Live Chat assistance for web hosting clients. Our certified engineers help your global customers to resolve their technical support, sales, and billing queries around the clock.View Plans