Dedicated Server Support

Nobody takes support and customer care more seriously than SupportPRO We provide support 24 hours a day, 7 days a week, 365 days a year. What's more, Heroic Support technicians are dedicated to taking ownership of your issue, no matter what is causing it, and getting to the root of the problem often in 30 minutes, or less.

  • 24/7/365 access to level 3 engineers by email or livechat
  • State of the art infrastructure for complete reliability
  • Software hardening to protect the integrity of your server
  • Monitoring your servers's health proactively
The Server Administration Plan is a proactive service which we provide for Companies & Individuals who want their servers to be running round-the-clock and always have a peace of mind because whenever a downtime is detected our engineers would right away take necessary steps to bring it online.
If all efforts goes down in vain we would ourselves contact the data-centre and request a reboot.
Now this is done all before the company or the individual contacts us reporting the downtime.
The type of servers for which we provide this service are :-
  • Linux Servers(Debian, CentOS, Ubuntu)
  • Windows Server
  • Configuration changes
Moreover under this plan we would take care of the following:-
  • Linux Servers(Debian, CentOS, Ubuntu)
  • Installing softwares
  • Upgrading software and applying patches
  • Configuration changes
  • Control Panel Upgrades
  • Log files interpretation
  • Installing/Updating firewalls
  • Installing secure (SSL) certificates
  • Restarting services
  • Rebooting by contacting Data Center
  • Monthly Server Reports
  • DNS issues
  • Backup configuration
  • Kernel Upgrades
  • PHP Installation/Configuration/Upgrade
  • Installation of Other Services
  • Hardening and Tuning of Servers
  • Security Settings
  • Server Migration
We also check the server on a monthly basis to keep it secure and updated we also see to that it is optimized.
Also weekly reports are sent to the server owner notifying about all the essential data about the server.
We presently have a discount of $10 for each additional server you bring in under this plan.
Under the Server Monitoring Plan, we monitor the server round-the-clock for uptime and we proactively reboot the server if any downtime is detected.
Presently we accept only 5 or more servers under this plan.

Available Plans

    Server Administration
Shared server administration/mo/server
*  Servers

$100.00

    Server Security Administration
One time server security administration per server
*  Servers

$90.00

    Monthly Server Monitoring and Reboot
24x7 server monitoring and reboot per server
*  Servers

$20.00

    Node Management
Node Management

$245.00

Are You Looking For A Custom Plan?