When you try to access the name-server IPs from WHM >> Main >> DNS Functions >> Nameserver IPs it either shows no IPs or show incorrect information.
To fix the issue you need to correct the entries for the name-servers IP in the below two files ::
Firstly, check the entries in the /etc/nameserverips file and it should show the below output ::
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root@server [~]# cat /etc/nameserverips
x.x.x.x=ns1.yourdomain.com
x.x.x.x=ns2.yourdomain.com
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And if the entries in the above files are correct then check the next file it should show the below output ::
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root@server [~]# cat /var/cpanel/nameserverips.yaml
—
x.x.x.x: 1
count: 1
zones: yourdomain.com
x.x.x.x: 1
count: 1
zones: yourdomain.com
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If the above entries are missing in the above file then add those as shown in the example.
If you require help, contact SupportPRO Server Admin