So do you think that your messages are safe? Maybe Almost but we have reports that Amnesty International has singled out Snapchat and Skype among other companies for failing to adopt basic privacy protection in its Message Privacy Ranking, released this week. The ranking pits 11 popular messaging services against each other, with Facebook coming out the big winner. Can you believe it?Companies were ranked based on their recognition of online threats to human rights, default deployment of end-to-end encryption, user disclosure, government disclosure, and publishing of the technical details of their …
Over the past 14 years, SupportPRO has been working with numerous web hosting companies to provide a seamless ticket support experience for their customers. The companies range from startups to major players in the web hosting industry. Since the beginning, the essence of the SupportPRO business model has been to help web hosting companies provide white-labelled support, serving as a central pillar in their day-to-day operations and customer interaction. In this case-study, we are not talking about just one company specifically, but about numerous companies and how they were able …
SupportPRO recently helped a popular web hosting company to enhance its technical support efforts by providing round-the-clock support to all customer tickets and incoming chats. The web hosting company offers web hosting infrastructure, VPS and Cloud Based Hosting for Businesses and Individuals. They currently serve more than 100,000 international customers. Launched in 2001, and now one of the largest web hosting companies in the world, they needed assistance to meet their growing need of quality technical support. SupportPRO stepped in to provide that support and has helped to not only …
Back in the 90’s, our generation was feeling the impact of the Internet Revolution. We made our way through the destabilizing dot com bubble that filled our heads with new dreams about a connected future. While this was happening, a silent revolution was happening in second and third-world economies. Especially in India. India was going through a drastic change. The new economic policy of 1991 brought in liberalization of many markets and sweeping globalization. Many industries which were rotting in the public sector was given a new opportunity to flourish. …
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