Modern businesses rely heavily on server infrastructure to maintain application availability, protect sensitive data, and support daily operations. Yet many organizations underestimate the operational risk created by gaps in server support. Even small inefficiencies: delayed responses, poor monitoring, weak escalation processes; can compound into extended downtime, compliance failures, and financial loss. Understanding where server support commonly fails is the first step toward reducing operational risk. What Is Server Support Expected to Handle? Effective server support goes beyond fixing outages. It includes continuous oversight, preventive maintenance, and structured incident management. 1. …
Windows Server
Resolving the “Remote Desktop Connection: An Internal Error Has Occurred” Error
The “An Internal Error Has Occurred” message is one of the most common errors encountered by users trying to connect to a remote server using the Remote Desktop Protocol (RDP). While the error doesn’t provide much information about the cause, it can be frustrating when attempting to manage a remote system. Fortunately, there are several effective solutions to resolve this issue. Common Causes of the Error 1.Network or Connectivity Issues: Temporary issues with your local or remote network can interrupt the RDP connection. 2.Incorrect RDP Configuration: Misconfigured RDP settings on …
Squid Proxy is a caching proxy for the Web supporting HTTP, HTTPS, FTP, and more. Squid has a variety of uses and advantages such as speeding up web browsing for the end user, reduces bandwidth and improves response times by caching and reusing frequently-requested web pages. It also can work as web filtering and can control the browsing traffic. Squid is based on the Harvest Cache Daemon developed in the early 1990’s. It was one of two forks from the codebase after the Harvest project ran to completion. In this …
Some scripts/applications require certain scripts be run at a certain time to function properly. On Windows servers, we can set them up to run at certain times by creating a scheduled task (which is similar to how you can run cron jobs on Linux servers). Creating a Scheduled Task in Plesk: We can set up Scheduled Tasks in Plesk by doing the following: Log into Plesk The user you are logging in with should have enough permissions to create a scheduled task. Windows Shared customers automatically have permission, and the …
If you manage Windows servers or systems, you’ve probably heard about PowerShell. But many people only use it for basic commands and never unlock its real potential. PowerShell is much more than a command prompt. It is a powerful automation tool that can manage systems, services, applications, and even remote computers — all from a single interface. In this guide, we’ll explain what PowerShell is, what it can do, and provide practical command examples you can use immediately. What Is PowerShell? PowerShell is a command-line shell and scripting language developed …
The Multi Router Traffic Grapher (MRTG) is a free software to monitor and measure the traffic load on network links.This provide us the graphical representation of network traffic. MRTG gives only an average value of transfer. From this value we can calculate the exact monthly bandwidth using the following equation: Total months bandwidth = ( Monthly Average incoming + Monthly average outgoing data ) /8 x 60 sec x 60 min x 24 hrs x 30.5 days If you require help, contact SupportPRO Server Admin