AWSAWS Support

How to Troubleshoot AWS Load Balancer Issues: Timeouts, 5XX Errors, and Health Checks

by SupportPRO Admin
written by SupportPRO Admin

It’s easy to forget about the load balancer when everything is going well on AWS. But you know how important it is as soon as you start to see wrong responses, weird typos, or health checks that don’t work. A misconfigured health check or a backend server that couldn’t keep up has stopped projects in their tracks. In this post, I’ll walk through AWS Load Balancer troubleshooting, covering common issues with AWS Elastic Load Balancers (ELB, ALB, and NLB), what typically causes them, and proven ways to fix them. 1. …

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Kubernetes CrashLoopBackOff Explained
Miscellaneous

How to Fix Kubernetes Pods That Are Stuck in CrashLoopBackOff?

by SupportPRO Admin
written by SupportPRO Admin

Many developers and DevOps engineers who deal with Kubernetes run across the problem of CrashLoopBackOff. It signifies that a container in a Pod keeps starting, crashing, and starting again. This can have a major impact on how reliable and available your software is. If you’ve been using Kubernetes for a long, you’ve probably seen the dreaded CrashLoopBackOff error. This is one of the most typical challenges developers have when they deploy programs to Kubernetes. Fortunately, it’s also one of the easiest to understand and fix once you know what’s going …

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DevOpsSecurity

Access Key Rotation: Security Best Practices for Production Systems

by SupportPRO Admin
written by SupportPRO Admin

In modern production environments, Access key are the lifeblood of secure communication between systems, services, and applications. They authenticate workloads, unlock APIs, and enable automation. Even though they play a critical role, access keys are frequently mishandled—kept the same for long periods, passed around between teams, or placed in locations where they shouldn’t be stored. When a key is compromised, the consequences can be catastrophic: data breaches, unauthorized access, service outages, and long‑term reputational damage. 1. Importance of Access Key Rotation : From a technical point, access keys is similar …

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CloudCloud Support Services

How to Fix 403 Permission Denied Errors in Google Cloud ?

by SupportPRO Admin
written by SupportPRO Admin

No one can forget a 403 error in Google Cloud. The resource in question was validated to be present, and the permissions seemed to be set up correctly. However, met with a 403 Permission Denied message. If you’ve ever been there, you know how annoying this error can be.  So let’s slow this down and talk about what a 403 error really means, why it keeps popping up, and how to usually fix it in the real world. What a 403 Error in Google Cloud Actually Means ? A 403 …

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Server SecurityTechnical ArticlesTroubleshooting

MongoDB Vulnerability CVE-2025-14847: Risks, Impact, and How to Fix It

by SupportPRO Admin
written by SupportPRO Admin

Database issues like this always sound uneasy, especially when they involve MongoDB, because that’s usually where the most sensitive stuff lives. MongoDB Vulnerability CVE-2025-14847 is one of those problems that doesn’t look scary at first glance, but it can turn into a real mess if it’s ignored.  1. What Is MongoDB Vulnerability CVE-2025-14847? MongoDB Vulnerability CVE-2025-14847 is a recent security issue affecting certain MongoDB setups. The issue primarily arises from inadequate security settings, which can enable unauthorized users to access or interact with the database inappropriately. In simple terms, if …

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General TopicsServer SecurityTechnical Articles

Critical Next.js Vulnerability CVE-2025-66478 : Remote Code Execution Risk and How to Fix It

by SupportPRO Admin
written by SupportPRO Admin

A major security flaw Next.js Vulnerability CVE-2025-66478 has turned up in some Next.js apps that use React Server Components (RSC) with the App Router. With a perfect CVSS score of 10.0, this one’s about as bad as it gets. If someone exploits it, they can run their own code right on your server. This blog post explaining this does a good job: it breaks down what’s wrong, who’s at risk, and how to fix it. If you run a public-facing Next.js app in production, don’t wait. This really needs your …

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JetBackupserver management

How to Boost JetBackup Performance on cPanel and DirectAdmin Servers

by SupportPRO Admin
written by SupportPRO Admin

Backups are something most admins don’t think about until a problem happens, but they’re one of the most important parts of keeping a hosting server healthy. Whether you’re running cPanel or DirectAdmin, JetBackup usually does a great job. The trouble is, when backups run at the wrong time or aren’t tuned properly, they can slow your whole server down. If you’ve ever seen high load averages or slow websites while backups were running, you already know the issue. The good news is that JetBackup gives you plenty of options to …

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Cloud Support ServicesTechnical ArticlesTroubleshooting

How to Fix 502 Bad Gateway: Why IP Works but Domain Fails – Reverse Proxy Guide

by SupportPRO Admin
written by SupportPRO Admin

When you see a 502 Bad Gateway error , it can be frustrating, especially when your website works perfectly fine using the server’s IP address, but breaks when you access it through the domain name. It’s a very common issue that happens when you’re using a reverse proxy such as Nginx, Apache, or HAProxy. In this blog, we explained why it happens, and how you can fix it by following the steps one by one. 

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AWSCloud Managed ServiceCloudflare

How to Optimize Cloud-Hosted Websites with CDN and Caching – Step-by-Step Guide

by SupportPRO Admin
written by SupportPRO Admin

While using the web in today’s life, the users expect their pages to load quickly and specifically on mobile & across the globe all over the world.  The websites that are hosted in the cloud, and combined with  CDN, with smart caching strategies is the most effective path to reduce the latency issues, to reduce the server load and that helps to deliver a faster user experience. 

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Miscellaneous

How to Resolve AWS SSM Agent Not Showing as Managed: Complete Fixing Guide

by SupportPRO Admin
written by SupportPRO Admin

This guide shares some practical pointers for digging into issues with AWS Systems Manager. Most of the time, problems show up in a few predictable places — the SSM Agent, Session Manager, Parameter Store, or Automation workflows. The idea here is to help you zero in on what’s actually going wrong instead of chasing symptoms

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