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Outsourced Tech
Business

Outsourced Tech Support: Why Choose SupportPro?

by Noyal S February 8, 2023
written by Noyal S

Outsourced tech support is when you hire an external company to handle your business’s technical support. It is becoming increasingly popular among small to medium businesses as an affordable solution for their IT support needs.  The benefits of outsourced tech support include reduced costs compared to hiring an in-house team. It also provides the flexibility to scale support up or down as needed. Additionally, it allows businesses to focus on their core functions while gaining access to up-to-date server technology and industry best practices. Outsourcing Tech Support: Advantages As mentioned, …

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Miscellaneous

Why Cloud Computing is great for web hosting?

by SupportPRO Manager January 23, 2023
written by SupportPRO Manager

Cloud Hosting, Cloud Computing, and Cloud Architecture are rapidly growing technologies that are transforming the way businesses operate. However, these terms are often confused with concepts like grid computing, even though they serve different purposes. Cloud computing has revolutionized the IT industry by delivering computing resources as a service rather than a product. Instead of relying on physical infrastructure, businesses can access scalable and virtualized resources over the internet. What is Cloud Computing? Cloud computing is an approach to building and delivering applications and services using virtualized resources. It combines …

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Clear Cache
Linux

Clear Cache Memory in Linux Without Rebooting

by Noyal S January 16, 2023
written by Noyal S

Linux automatically uses available RAM for disk caching to improve performance. However, during troubleshooting, benchmarking, or memory-related issues, you may need to manually clear cache in Linux without rebooting. This guide explains how to safely clear: Using the vm.drop_caches kernel parameter via the sysctl command. Understanding Linux Cache Memory Linux uses three primary types of cache: Cache Type Description Page Cache Stores file data to speed up disk reads Dentries Directory entry cache Inodes Metadata about files This caching improves performance. Clearing it unnecessarily can temporarily reduce system efficiency. When …

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WHMcPanel without password
Miscellaneous

Access WHM/cPanel Without Root Password

by SupportPRO Admin January 12, 2023
written by SupportPRO Admin

The WHM/cPanel can be accessed without knowing the actual password if it satisfies a single condition i.e you must have shell access to the server. If you have the shell access through SSH Keypair or using VPS nodes on the server, you can simply access the WHM panel without knowing the actual root password of the server. The steps to create a session to access the WHM panel for the root or any reseller accounts without a password is detailed below. whmapi1 is the command which could be executed via …

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Remote working
General Topics

TightVNC Viewer for Windows

by Noyal S December 20, 2022
written by Noyal S

TightVNC is a remote desktop software application and it can be used to connect to another computer and display its live remote desktop. Like other VNC systems, it consists of two parts: the “Server”, which shares the screen of the machine it’s running on, and the “Viewer”, which shows the remote screen received from the server. TightVNC Server is designed to run in two modes: Application mode & Service mode In application mode, the server, just like any other desktop software, can be running only during the current user session …

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cloud app
Technical Articles

What Is Heroku? Complete Guide to the PaaS Cloud Platform

by SupportPRO Admin December 12, 2022
written by SupportPRO Admin

Heroku is a cloud service for hosting your applications. It is a Platform as a Service (PaaS) that supports auto-scaling and seamless deployment. Heroku is primarily uses Git to deploy applications. The platform provides developers with a cloud-based environment to code, test, and run applications without worrying about underlying infrastructure. Heroku can currently deploy apps written in the following languages : Applications that run on Heroku usually have a unique domain (typically “applicationname.herokuapp.com”) that routes HTTP requests to the correct dyno. The containers used at Heroku are called “dynos.” Dynos are …

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best ai chatbot
Artificial Intelligence

How to Use AI to Serve Your Customers Better ?

by Noyal S December 2, 2022
written by Noyal S

Artificial intelligence systems provide many early benefits. Machine learning and natural language processing can transform customer service processes. These processes are often frustrating for customers and expensive for web hosts and service providers. Today, many tools help companies improve customer interactions through phone and online support. Customer service or sales call often require that customers listen to menus of options and provide information–sometimes more than once–before a company representative even begin helping them. This experience can cause frustration, even when successful in the end. Advanced automation services leveraging AI provide …

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AWS cache local
AWS

Local Caching in AWS CodeBuild

by SupportPRO Admin November 19, 2022
written by SupportPRO Admin

AWS CodeBuild is a completely overseen persistent incorporation administration. You simply indicate the area of your source code, pick your construct settings, and CodeBuild will run manufacture contents for accumulating, testing, and bundling your code. There are no servers for provisioning and scaling purposes, or software for installation, configuration, and operation. Build Caching in CodeBuild A cache can store reusable bits of your build environment and use them over various build. By using a cache, you can save more time in the project build setup. AWS CodeBuild now enables you to store …

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Google Cloud Support
Cloud

Why Your Business Needs Google Cloud Support Services ?

by Noyal S November 2, 2022
written by Noyal S

Google Cloud lets you get your business off the ground and sprinting. While it’s a good thing that businesses are getting more access to cloud resources, there is also a downside: companies can leverage these resources for the wrong reasons. In other words, if you don’t know what you’re doing with the Google Cloud, it could potentially come back to bite you. This is where services like SupportPro’s Google Cloud Support Services come in handy. If you lack experience with cloud services or have no idea how to get started, …

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squid cache
Windows Server

Squid proxy installation in windows server

by Noyal S October 28, 2022
written by Noyal S

Squid Proxy is a caching proxy for the Web supporting HTTP, HTTPS, FTP, and more. Squid has a variety of uses and advantages such as speeding up web browsing for the end user, reduces bandwidth and improves response times by caching and reusing frequently-requested web pages. It also can work as web filtering and can control the browsing traffic. Squid is based on the Harvest Cache Daemon developed in the early 1990’s. It was one of two forks from the codebase after the Harvest project ran to completion. In this …

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