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Disaster RecoveryJetBackup

Choosing Between JetBackup and Acronis: A Practical cPanel Backup Guide

by SupportPRO Admin November 4, 2025
written by SupportPRO Admin

If you’ve ever run a web hosting server, you know there’s one thing that can ruin your day faster than anything else — losing data. A failed update, a hacked account, or even a minor misconfiguration can wipe out hours of work. That’s why backups aren’t just an option; they’re your safety net. When it comes to the best software for cPanel backup solutions, two names keep popping up: JetBackup and Acronis Cyber Protect. Both are strong contenders, but they’re built for slightly different worlds. I’ve worked with both over …

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Dedicated serversRunCloud

Black Friday Optimization Guide: How to Supercharge WordPress on RunCloud

by SupportPRO Admin November 4, 2025
written by SupportPRO Admin

Black Friday is coming up fast, and if your site isn’t ready, you could lose traffic and sales in a heartbeat. It’s the busiest time of the year, and every second your pages take to load can make or break a sale.  If you’re running your WordPress site through RunCloud, you already have a leg up. The platform gives you the tools to manage servers easily and fine-tune performance without digging too deep into code. But to really get your site humming, caching is where the magic happens. Less work …

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RunCloudServer Security

RunCloud Firewall Security Guide: Firewalld, Fail2ban & WAF Protection

by SupportPRO Admin October 31, 2025
written by SupportPRO Admin

If you manage a website, even a small one, security is something you can’t brush aside anymore. Hackers don’t care how big your site is. They just care if it’s vulnerable. And that’s where RunCloud’s built-in firewall and its bundled tools make a big difference. Instead of needing five different tools and a bunch of scripts, RunCloud ties several protection systems together — Firewalld, Fail2ban, basic site authentication, a Web Application Firewall (ModSecurity), and even advanced 6G/7G firewalls for modern threats. Let’s go through what each one does and why …

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RunCloudserver supportTechnical Articles

RunCloud vs cPanel: The Ultimate Guide for Cloud Server Management

by SupportPRO Admin October 31, 2025
written by SupportPRO Admin

If you’ve worked with servers for any amount of time, you’ve probably bumped into cPanel — it’s practically everywhere. For shared hosting, it’s fine. But once you start managing multiple cloud servers, things start to feel clunky. That’s when I moved over to RunCloud. And honestly, it felt like stepping into the modern world. RunCloud doesn’t just give you a control panel — it gives you control. You can manage several servers, handle deployments, monitor performance, and automate everything without logging into each box manually. If you’re still on the …

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RunCloudServer Security

Optimizing Nginx & Apache Settings in RunCloud for Better Performance

by SupportPRO Admin October 30, 2025
written by SupportPRO Admin

If you’ve ever had a website slow down the moment traffic picks up, you’ll know how helpless that feels. You open the dashboard, refresh the monitor, maybe even restart the service, and still, it lags. In most of those moments, the problem isn’t that your server is weak. It’s usually that PHP and your FPM pool just aren’t tuned quite right. I’ve spent a lot of long nights inside RunCloud dashboards, and over time I’ve built a habit of adjusting a few key settings whenever I launch or optimize a …

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RunCloudserver management

RunCloud Agent Communication Blocked? Fix the ‘security-bannedip’ Error Now

by SupportPRO Admin October 30, 2025
written by SupportPRO Admin

One fine day, RunCloud Suddenly Stops Talking to Your Server. When this incident occurred. I logged into RunCloud expecting the usual green lights, and instead I saw a red “security-bannedip” error. For a second, I thought I’d broken something serious. If you’re seeing the same message RunCloud Agent “security-bannedip”. Unable to communicate with Server (x.x.x.x) don’t panic. It almost always comes down to a simple connection issue.

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AWSGeneral Topics

How to Configure a Cloud Mail Server with Postfix/Dovecot) with SSL on AWS

by SupportPRO Admin October 29, 2025
written by SupportPRO Admin

I’ve always been fascinated by how email actually works. You type a message, hit send, and a few seconds later, it shows up somewhere else in the world. There’s a lot happening behind that one click. A while back, I decided to try running my own email server instead of depending on Gmail or Outlook. It wasn’t just about curiosity but also about control. I wanted my data to stay on servers I manage, not in someone else’s giant datacenter. In this post, I’ll walk through how I got Postfix …

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Dedicated serversSecurityserver checkupServer SecurityTroubleshooting

How to Restore Safe Files Flagged by CPGuard (False Positives Fix)

by SupportPRO Admin October 29, 2025
written by SupportPRO Admin

If you’ve been running CPGuard for a while, you’ve probably seen it happen that a clean file gets flagged as “infected.”Don’t panic. It doesn’t mean your site’s hacked. It’s just a false positive, and even the best malware scanners do that sometimes. The good news? CPGuard gives you full control through its command-line tool, so you can check what got caught, verify it’s clean, and bring it back in just a few commands. Here’s how I usually handle it when it happens on a client’s server.

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dedicated server supportserver managementServer Security

From Logs to Reports: Everything You Need to Know About Monitoring CPGuard Activity

by SupportPRO Admin October 28, 2025
written by SupportPRO Admin

When you’re managing a server, CPGuard is one of those tools you install once and forget about. It runs quietly in the background by scanning files, blocking malware, and keeping your hosting setup safe. But now and then, something acts up, or you just want to check what’s been going on under the hood. This guide helps you at this point. ll walk you through how to read and understand CPGuard’s logs from the command line on a Linux server. You’ll see where the log files are stored, how to …

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cPaneldedicated server supportSecurity

How to Use CPGuard CLI for Powerful Server Protection

by SupportPRO Admin October 28, 2025
written by SupportPRO Admin

If you’ve ever wrangled a server or run your own hosting setup, you already know: security isn’t optional. You need solid protection, and that’s where CPGuard comes in. It’s a tough, feature-packed security suite built for web servers. Sure, it plays nice with control panels like cPanel and DirectAdmin, but what really sets it apart for power users is the Command Line Interface—the CLI. If you like working straight from the terminal, this is your playground. Let’s dig in. I’ll show you how to get around the CPGuard CLI, use …

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