Sometime you will get the following error message while trying to delete an email account from your cpanel.

=================================================

This mainly occur in two cases.

1. when one domain is changed from add-on domain to main domain or vice-versa.

2. Domain is moved to another users account.

In this case you need to remove the email account from the existing account.

1. Remove the entries from the following files.

/home/user/etc/domainname.tld/passwd
/home/user/etc/domainname.tld/shadow
/home/user/.cpanel/email_accounts.yaml

2. Remove the directory

Where ‘user’ is the account where the email address of ‘domain.com’ exist.