Have you ever wondered why, when you access a website through a secure connection, you get a warning that the certificate is not issued by a trusted authority?
In most cases, the exact warning message that you will get depends on your browser as follows:
IE: The security certificate presented by this website was not issued by a trusted certificate authority!
Firefox: The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)
Chrome: The site’s security certificate is not trusted!
Safari: Authentication failed because the server certificate is not trusted!
If you get any of the above warnings, it means your browser does not trust the SSL certificate. This is because it is not signed by a company the browser recognises as trusted.
Here, in this case, the above two most common reasons for this warning are as shown below:
a. The website will be using a private SSL certificate, but it is missing a CA (Certificate Authority) certificate.
The solution in this case is to purchase a private SSL Certificate, which is issued for a specific domain or website by a trusted authority.
b. The website will be using a self-signed or a free SSL Certificate.
The solution here is to reinstall the SSL certificate with the correct CA bundle. The CA bundle is actually provided by the SSL vendor and should be included in the private SSL package.
If you require help, contact SupportPRO Server Admin
Facing issues?
Our technical support
engineers can solve it.
