While creating an email account in cPanel, you may encounter the error: This error typically means the system cannot find the required directory structure to generate mailbox configuration files. In most cases, the issue occurs because the etc directory inside the user’s home folder is missing or was accidentally deleted. Let’s understand why this happens and how to fix it safely. Why This Error Occurs When an email account is created in cPanel, the system automatically generates configuration files inside: Inside this directory, cPanel creates the passwd file, which stores mailbox configuration details. If the /etc directory does not exist inside the user’s home path, the mail system cannot create the required file. As a result, you see the “No …
