data recovery
General Topics

Data recovery using Scalpel and Foremost

by Bella
written by Bella

Data recovery is the process of salvaging and handling the data through the data from damaged, failed, corrupted, or inaccessible secondary storage media when it cannot be accessed normally.  The data is recoverable because the information is not immediately removed from the disk. Nowadays many tools are available for recovering lost data. Two of the most popular tool available are Scalpel and Foremost. In this article, let’s see how to recover lost data using these tools. 1. Scalpel Scalpel is an open source file system recovery for Linux and Mac operating systems.  Its an open source program for recovering deleted data originally based on foremost, although significantly more efficient.  The tool visits the block database storage and identifies the deleted …

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prevent fork bomb
Miscellaneous

What Is a Fork Bomb and How Can It Be Prevented?

by SupportPRO Admin
written by SupportPRO Admin

What Is a Fork Bomb? A fork bomb is a type of denial-of-service (DoS) attack that rapidly creates new processes to exhaust a system’s resources. In Linux and UNIX systems, a fork bomb repeatedly calls the fork() system function, causing exponential process creation. As system resources get consumed, the machine becomes unresponsive or crashes. Fork bombs are commonly written in Bash, but they can also be created in Windows, Python, C, Java, and other programming languages. How Does a Fork Bomb Work? A fork bomb works by: This exponential growth quickly consumes: Eventually, the system freezes or crashes. Fork Bomb Example in Linux ⚠️ Warning: Do NOT execute this on a production system. Classic Linux fork bomb: Simplified version: Both …

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Qmail
Technical Articles

Outgoing mail issue in Qmail using configured SMTP routes

by Bella
written by Bella

If you’re having issues with outgoing mail service in Linux-Qmail server, where all outgoing emails or emails to any specific domain are getting stuck in the remote queue, don’t worry. In this article, we provide a step-by-step solution to resolve the issue. The article details the issue and error message, as well as provides a resolution that includes checking the Qmail-SMTP routing, verifying connectivity to the host mentioned as a relay, and restarting the Qmail service. We also provide guidance on checking the mail log and Qmail queue to ensure that the mail is being delivered and on how to force-run the mail queue if required. Read on for simple solutions that will help you deliver emails from your server …

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Outsourced Tech
Business

Outsourced Tech Support: Why Choose SupportPro?

by Noyal S
written by Noyal S

Outsourced tech support is when you hire an external company to handle your business’s technical support. It is becoming increasingly popular among small to medium businesses as an affordable solution for their IT support needs.  The benefits of outsourced tech support include reduced costs compared to hiring an in-house team. It also provides the flexibility to scale support up or down as needed. Additionally, it allows businesses to focus on their core functions while gaining access to up-to-date server technology and industry best practices. Outsourcing Tech Support: Advantages As mentioned, the most significant advantage of outsourced tech support is that it helps businesses save money by eliminating the need to hire and train IT professionals. On average, these professionals have …

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Miscellaneous

Why Cloud Computing is great for web hosting?

by SupportPRO Manager
written by SupportPRO Manager

Cloud Hosting, Cloud Computing, and Cloud Architecture are rapidly growing technologies that are transforming the way businesses operate. However, these terms are often confused with concepts like grid computing, even though they serve different purposes. Cloud computing has revolutionized the IT industry by delivering computing resources as a service rather than a product. Instead of relying on physical infrastructure, businesses can access scalable and virtualized resources over the internet. What is Cloud Computing? Cloud computing is an approach to building and delivering applications and services using virtualized resources. It combines physical computing infrastructure with internet-based networks to provide on-demand access to computing power, storage, and applications. What is Cloud Hosting? Cloud hosting is a modern hosting solution that uses a …

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Clear Cache
Linux

Clear Cache Memory in Linux Without Rebooting

by Noyal S
written by Noyal S

Linux automatically uses available RAM for disk caching to improve performance. However, during troubleshooting, benchmarking, or memory-related issues, you may need to manually clear cache in Linux without rebooting. This guide explains how to safely clear: Using the vm.drop_caches kernel parameter via the sysctl command. Understanding Linux Cache Memory Linux uses three primary types of cache: Cache Type Description Page Cache Stores file data to speed up disk reads Dentries Directory entry cache Inodes Metadata about files This caching improves performance. Clearing it unnecessarily can temporarily reduce system efficiency. When Should You Clear Cache in Linux? Clearing cache is useful when: Note: On production systems, clearing cache may temporarily degrade performance. How to Clear Cache in Linux Without Rebooting Step …

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WHMcPanel without password
Miscellaneous

Access WHM/cPanel Without Root Password

by SupportPRO Admin
written by SupportPRO Admin

The WHM/cPanel can be accessed without knowing the actual password if it satisfies a single condition i.e you must have shell access to the server. If you have the shell access through SSH Keypair or using VPS nodes on the server, you can simply access the WHM panel without knowing the actual root password of the server. The steps to create a session to access the WHM panel for the root or any reseller accounts without a password is detailed below. whmapi1 is the command which could be executed via Linux Shell so as to accomplish this. WHM API 1 accesses the WHM interface’s features. You can make use of this API to administrate cPanel and WHM reseller accounts, perform …

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Remote working
General Topics

TightVNC Viewer for Windows

by Noyal S
written by Noyal S

TightVNC is a remote desktop software application and it can be used to connect to another computer and display its live remote desktop. Like other VNC systems, it consists of two parts: the “Server”, which shares the screen of the machine it’s running on, and the “Viewer”, which shows the remote screen received from the server. TightVNC Server is designed to run in two modes: Application mode & Service mode In application mode, the server, just like any other desktop software, can be running only during the current user session and quits on the log out. Each user has his/her personal settings and passwords. Service mode is configured independently of application mode; the settings and passwords of TightVNC Server as …

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cloud app
Technical Articles

What Is Heroku? Complete Guide to the PaaS Cloud Platform

by SupportPRO Admin
written by SupportPRO Admin

Heroku is a cloud service for hosting your applications. It is a Platform as a Service (PaaS) that supports auto-scaling and seamless deployment. Heroku is primarily uses Git to deploy applications. The platform provides developers with a cloud-based environment to code, test, and run applications without worrying about underlying infrastructure. Heroku can currently deploy apps written in the following languages : Applications that run on Heroku usually have a unique domain (typically “applicationname.herokuapp.com”) that routes HTTP requests to the correct dyno. The containers used at Heroku are called “dynos.” Dynos are isolated, virtualized Linux containers that are designed to execute code based on a user-specified command.  Each of the application containers or dynos are spread across a “dyno grid” which consists …

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best ai chatbot
Artificial Intelligence

How to Use AI to Serve Your Customers Better ?

by Noyal S
written by Noyal S

Artificial intelligence systems provide many early benefits. Machine learning and natural language processing can transform customer service processes. These processes are often frustrating for customers and expensive for web hosts and service providers. Today, many tools help companies improve customer interactions through phone and online support. Customer service or sales call often require that customers listen to menus of options and provide information–sometimes more than once–before a company representative even begin helping them. This experience can cause frustration, even when successful in the end. Advanced automation services leveraging AI provide an alternative approach. For example, chat and messaging services like Facebook Messenger and Kik offer chatbots, which simulate human conversation through AI. More than 100,000 chatbots were created in their …

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