Online data backup is just as the name implies data is backed up to a remote location over a networked connection, mostly using TCP/IP standard protocol of the internet. With an online backup service, important data is transmitted over the internet and securely stored on a server. Most online backup systems run on schedule, usually when the computers arent in use (nights mostly). It collects, compresses, encrypts and transfers the data to a secured, remote backup server or off site hardware. Some key features of an Online Backup Systems include – Data is encrypted to ensure maximum security. Data is to be encrypted before it is sent across the internet, and it should be stored in its encrypted state. Encryption …

What is a ticketing system A ticketing system has evolved as a pretty dynamic tool that can be used to manage customers support tickets as well as in tasks such as assisting in generating invoices. A major advantage of a ticketing system is that it is easy to set up and simple to use both for the administrators, who manages it and also for the customers. Another advantage of an online support ticket is the ease with which it can be managed and how it facilitates to track cases and provides a history of tickets. The ticketing system indicates ticket status as open, closed and pending tickets. It can also be used for mass emailing; which is often used to …

Server Security is one of the top concerns for most hosting clients and administrators. Though everyone wants the latest and most up to date upgrades and tools, this also increases the vulnerability of the server. This is more of an importance when you have a Windows server. The following tips ensure that you have a properly secured Windows server 1) Go through the event viewer logs of the server to check on any hack incidents. From the event viewer, you can obtain information regarding the hack attempts from the various IPs. If any such incidents are noted, you can block access to such IPs by writing the required firewall rule in Start >> Programs >> Administrative Tools >> Local Security …

One of the biggest concern for most server owners and providers is Server Security. Vulnerabilities and attacks increase on a day to day basis. So security flaws and vulnerabilities have turned out to be the biggest headaches and nightmares for server administrator. Even the simplest flaw in security policy can result in critical vulnerability in a server. Needless to say even the biggest players in the hosting industry are pumping in more money in increasing the security level of their organization. Having an effective security policy can minimize the number of hack/attack attempts substantially. The attack will keep increasing, if the data to be secured is more valuable than the effort to hack the same information. Including the following policies …

The open-source movement has transformed remote server management by providing powerful tools that allow system administrators to configure, monitor, and maintain servers from anywhere. These tools eliminate the need for physical access and, in some cases, even allow management when the host operating system is offline. With the right remote administration utilities, teams can improve uptime, streamline maintenance, and strengthen infrastructure security. Below are some well-known Linux administration tools and management interfaces that enable efficient remote server control. 1. Webmin Webmin is a browser-based administration interface that allows you to manage Linux systems remotely over a network. Through its intuitive dashboard, administrators can configure services, manage users, and edit system settings without directly modifying configuration files. Key Capabilities Basic Installation …

1. Login to phpMyAdmin and select Joomla’s db from the drop down menu. It will show all the tables in that db. 2. In the text field enter the following query. UPDATE `jos_users` SET `password` = MD5( new_password ) WHERE `jos_users`.`username` = admin ; [Replace the term new_password with your new password and admin with the exact user if it’s different from admin. 3. Click the GO button once you completes the 2nd step. 4. You should now able to login with the new password. If you require help, contact SupportPRO Server Admin

In order to use LDAP and SAMBA we need to configure the /etc/ldap/slapd.conf file.# Copy the samba.schema file to the OpenLDAP schema directory. cp /usr/share/doc/samba-doc/examples/LDAP/samba.schema.gz /etc/ldap/schema/# Unzip the file. gzip -d /etc/ldap/schema/samba.schema.gz# Open the /etc/ldap/slapd.conf file for editing. vim /etc/ldap/slapd.conf# Add the following lines to the document where the other “include” lines are: include         /etc/ldap/schema/samba.schemainclude         /etc/ldap/schema/misc.schema# Change the line: access to attribute=userPassword# to: access to attrs=userPassword,sambaNTPassword,sambaLMPassword# Restart OpenLDAP: /etc/init.d/slapd restart If you require help, contact SupportPRO Server Admin

LiSt Open Files is a useful and powerful tool that will show you opened files. In Unix everything is a file: pipes are files, IP sockets are files, unix sockets are files, directories are files, devices are files, inodes are files… Useful Examples So in this tangle of files lsof listst files opened by processes running on your system. When lsof is called without parameters, it will show all the files opened by any processes.

If you forgot the custom configuration of the SSH and want to access the server command prompt (shell access) then you can reset the configuration to the default settings by executing the command in the web browser. The WHM provides access to the below script and it will reset the SSH configuration to the default state. http://x.x.x.x:2086/scripts2/doautofixer?autofix=safesshrestart You need to replace the X.X.X.X with the IP of the server. If you require help, contact SupportPRO Server Admin