Outsourcing IT support has become an attractive option for businesses striving to streamline operations, cut down costs, and tap into specialized talent without expanding their internal workforce. Whether it’s for help desk support, infrastructure management, or cybersecurity, the promise of 24/7 availability and scalable services makes outsourcing a compelling choice. However, beneath these benefits lies a layer of hidden costs and operational risks that many companies fail to fully consider during the decision-making process. These unseen factors can impact not only your budget but also your team’s productivity, customer experience, …