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General TopicsLinux BasicsServer TweakingTechnical Articles

Zend OpCache

by Bella May 19, 2016
written by Bella

The Zend OpCache provides faster PHP execution through opcode caching and optimization. It improves PHP performance by storing precompiled script bytecode in the shared memory. Installing Zend OPCache on PHP 5.3 or 5.4 1. Login to SSH on your server 2. Type the following commands: #cd /usr/local/src #wget http://pecl.php.net/get/ZendOpcache # to get the latest (master) build do the following instead:

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MiscellaneousServer TweakingTechnical Articles

Icinga2 for CentOS7

by Bella April 28, 2016
written by Bella

Icinga is a fork of Nagios monitoring system. There are lots of changes and upgrades compared to Nagios, especially in version 2. The main visible difference is UI which is built on ext js. Other significant differences are in hosts and services definitions. Icinga2 designed to monitor large complex environments. Pre-requisites We need to make sure to install a LAMP stack and epel repository on the CentOS7 server for other dependency application which will support icinga2 . Icinga2 will collect the service information based on the monitoring plugins, so we …

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General TopicsLinux Basics

External Authentication Techniques Available With cPanel

by Bella April 2, 2016
written by Bella

The Manage External Authentications interface in WHM allows you to manage the OpenID Connect-compliant identity providers that your server’s users can use to log in to cPanel, WHM, or Webmail. Today let see the common external authentication techniques available with cPanel and how to enable/disable these features : 1] External Authentication Via cPanelID -> Steps for enabling and disabling WHM authentication via cPanelID as follows. Configuring The External Authentication Via cPanelID -> Log into WHM as root -> Navigate to Security Center >> Manage External Authentications

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General TopicsLinux BasicsServer Security

Configuring cPHulk via WHM & command line

by Bella March 25, 2016
written by Bella

Now-a-days Brute force attacks to servers/websites are frequent. Brute force attack is generally a password guessing technique. It is a type of attack in which trying every possible combination of characters or data in order to find the decrypted message. A brute force guarantees finding the key – it’s trying every possible combination and does not rely on any potentially incomplete dictionaries or lists of possible keys. cPHulk  Brute force Protection is an inbuilt protection used in WHM for preventing brute force attack. cPHulk Brute force Protection  will detect and …

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General TopicsLinux BasicsServer Security

​Installation and configuration of ‘Pyxsoft Antimalware’ in cPanel servers

by Bella March 19, 2016
written by Bella

Pyxsoft antimalware Plugin for cPanel/WHM protects your server from attacker scripts such as c99shell, r57shell, ANIShell, and hundreds more. It is a real-time Anti Malware for cPanel/WHM. Attackers can take control of your servers or can damage your customer’s data by uploading one of these scripts. Pyxsoft antimalware plugin works to protects your server in two ways: Protecting from the six server’s entrance SQL Injection Legitimate Access (SSH, cPanel etc) Web Forms FTP Brute Force Attacks Installed Trojans or shells (more…)

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Case Study : Helpdesk Support Implementation
Case StudyMiscellaneous

Modernizing Customer Support: Helpdesk Implementation Case Study

by SupportPRO Manager February 23, 2016
written by SupportPRO Manager

As businesses grow, managing customer support manually becomes increasingly difficult. Emails get lost, customer issues remain unresolved, and support teams struggle to maintain response consistency. A helpdesk support system solves these challenges by centralizing communication and organizing support workflows. This case study explores how a company would approach a Helpdesk Support Implementation when onboarding a new client looking to modernize their customer service operations. Understanding the Client’s Needs The first step in any helpdesk implementation begins with understanding the client’s existing support process. Typically, organizations rely on multiple channels such …

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General TopicsServer SecurityTechnical Articles

Multiple SSL installation on single IP in cPanel

by Bella January 15, 2016
written by Bella

As we are aware, usually installing SSL Certificate requires Dedicated IP . The cost of this address is typically being passed down to the end user. Also the IPv4 address will be filled completely if every domain require a dedicated IP. So administrators decided to use multiple SSL installation on a single IP. Thus SNI (Server Name Identification) is established. >> What is SNI : —————— Server Name Indication (SNI) is an extension to the TLS protocol that indicates what hostname the client is attempting to connect. SNI is an …

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General TopicsLinux Basics

Adding additional SMTP listenerports

by Bella December 27, 2015
written by Bella

By default Postfix run on port 25 and 587(TLS). However some ISPs block port 25. In that case you can configure the postfix mail server to listen on additional ports too, for example port 26 or some random 5125. This configuration is done in the master.cf configuration file. Edit it in your editor of choice. This file is in the following format: # ========================================================================== # service type private unpriv chroot wakeup maxproc command + args # (yes) (yes) (yes) (never) (100) # ==========================================================================

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Adminer
Linux Basics

How to Install and Use Adminer on Linux Servers

by Bella December 17, 2015
written by Bella

Managing databases through a lightweight and simple interface can save administrators a lot of time. Adminer is a popular PHP-based database management tool that offers an efficient alternative to phpMyAdmin. It supports multiple database systems and provides a clean interface for managing databases, tables, users, and SQL queries. In this guide, we’ll explain what Adminer is, its key features, prerequisites, and how to install and access Adminer on a Linux server. What is Adminer? Adminer is an open-source database management tool written in PHP. It allows administrators and developers to …

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Case Study

Case Study : Dedicated Team Implementation

by SupportPRO Manager November 25, 2015
written by SupportPRO Manager

SupportPRO recently helped a popular web hosting company to enhance its technical support efforts by providing round-the-clock support to all customer tickets and incoming chats. The web hosting company offers web hosting infrastructure, VPS and Cloud Based Hosting for Businesses and Individuals.  They currently serve more than 100,000 international customers. Launched in 2001, and now one of the largest web hosting companies in the world, they needed assistance to meet their growing need of quality technical support. SupportPRO stepped in to provide that support and has helped to not only …

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Server Management Tips
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