Pyxsoft antimalware Plugin for cPanel/WHM protects your server from attacker scripts such as c99shell, r57shell, ANIShell, and hundreds more. It is a real-time Anti Malware for cPanel/WHM. Attackers can take control of your servers or can damage your customer’s data by uploading one of these scripts. Pyxsoft antimalware plugin works to protects your server in two ways: Protecting from the six server’s entrance SQL Injection Legitimate Access (SSH, cPanel etc) Web Forms FTP Brute Force Attacks Installed Trojans or shells (more…)
As businesses grow, managing customer support manually becomes increasingly difficult. Emails get lost, customer issues remain unresolved, and support teams struggle to maintain response consistency. A helpdesk support system solves these challenges by centralizing communication and organizing support workflows. This case study explores how a company would approach a Helpdesk Support Implementation when onboarding a new client looking to modernize their customer service operations. Understanding the Client’s Needs The first step in any helpdesk implementation begins with understanding the client’s existing support process. Typically, organizations rely on multiple channels such …
As we are aware, usually installing SSL Certificate requires Dedicated IP . The cost of this address is typically being passed down to the end user. Also the IPv4 address will be filled completely if every domain require a dedicated IP. So administrators decided to use multiple SSL installation on a single IP. Thus SNI (Server Name Identification) is established. >> What is SNI : —————— Server Name Indication (SNI) is an extension to the TLS protocol that indicates what hostname the client is attempting to connect. SNI is an …
By default Postfix run on port 25 and 587(TLS). However some ISPs block port 25. In that case you can configure the postfix mail server to listen on additional ports too, for example port 26 or some random 5125. This configuration is done in the master.cf configuration file. Edit it in your editor of choice. This file is in the following format: # ========================================================================== # service type private unpriv chroot wakeup maxproc command + args # (yes) (yes) (yes) (never) (100) # ==========================================================================
Managing databases through a lightweight and simple interface can save administrators a lot of time. Adminer is a popular PHP-based database management tool that offers an efficient alternative to phpMyAdmin. It supports multiple database systems and provides a clean interface for managing databases, tables, users, and SQL queries. In this guide, we’ll explain what Adminer is, its key features, prerequisites, and how to install and access Adminer on a Linux server. What is Adminer? Adminer is an open-source database management tool written in PHP. It allows administrators and developers to …
SupportPRO recently helped a popular web hosting company to enhance its technical support efforts by providing round-the-clock support to all customer tickets and incoming chats. The web hosting company offers web hosting infrastructure, VPS and Cloud Based Hosting for Businesses and Individuals. They currently serve more than 100,000 international customers. Launched in 2001, and now one of the largest web hosting companies in the world, they needed assistance to meet their growing need of quality technical support. SupportPRO stepped in to provide that support and has helped to not only …
Monitoring a web server alone does not always guarantee that a website is functioning correctly. A service like Apache may appear online while the website itself displays errors, malicious content, or broken pages. Nagios URL monitoring solves this issue by checking the actual webpage content instead of simply verifying whether the web service is running. Nagios URL Monitoring Capabilities Nagios provides advanced monitoring features for web services, including: Benefits of URL Monitoring with Nagios Implementing URL monitoring helps administrators: Monitoring a Website URL Using check_http Nagios includes the check_http plugin, …
cPanel’s Site Software disables WordPress auto updates option. We can easily enable this option, for that we need to modify the following files and note that these files were only changed on WordPress sites that were installed using cPanel’s Site Software addon. Ensure to take a backup of these files before making any changes. => wp-admin/includes/update.php => wp-admin/update-core.php => wp-admin/includes/class-wp-upgrader.php
The rise of the internet in the 1990s marked the beginning of a major global transformation. The dot-com revolution created new digital opportunities, reshaping how businesses operated and how customers interacted with services worldwide. While developed countries were expanding their digital infrastructure, a parallel transformation was quietly unfolding in developing economies, especially in India. Over the years, India emerged as one of the most important global centers for technical support services, playing a key role in supporting industries like web hosting, IT services, and customer support for global businesses. The …
One of the main issues with hosting a WordPress website is that often it takes more than desirable time to load the home page. Below, a few tips and tricks are being discussed to improve the performance of a WordPress website. How to Speed up a WordPress website? ————————————- Fixing the page load speed of a WordPress website depends on the cause of the issue. This article only discusses the load time from the website’s point of view. The DNS or ISP aspects are not being discussed. * As a …