If the Plesk admin password window does not open or you cannot access the password through the GUI, you can retrieve it directly from the server using command-line methods.
Below are the steps for both Linux and Windows servers.
Retrieve Plesk Admin Password on Linux Server
Log in to the server via SSH as the root user.
Run the following command:
cat /etc/psa/.psa.shadow
This command displays the encrypted admin password used by Plesk.
Retrieve Plesk Admin Password on Windows Server
If the Plesk admin password window does not appear, follow these steps:
Access the server using Command Prompt, Shell, or Terminal Server.
Run the command below:
"%plesk_bin%"\plesksrvclient.exe -get
The command retrieves the Plesk administrator credentials directly from the system.
Conclusion
Using SSH or command-line access is the quickest way to recover Plesk admin credentials when the graphical password window fails to open.
